Client Support Specialist with Finnish language skills

Mapon develops easily usable and efficient GPS tracking and car park management solutions suitable for large companies and private persons. The company is among the market leaders and currently tracks more than 250 000 moving objects worldwide, which have already covered in total more than 35 billion kilometers.

Our team, comprising over 180 colleagues, is actively working on new and innovative products and services to serve our customers across six continents. Currently, Mapon is inviting a Finnish-speaking Customer Support Specialist to join our team, someone who is not afraid of new challenges. If you want to work in a dynamic, international environment - join us!

Your tasks will be:

  • remote communication with clients, both written and verbal 
  • ensuring clients receive all the necessary information about the products offered by Mapon
  • preparing, sending and processing standardized contracts and other documents as requested by client and/or partners
  • providing remote training to clients and partners on the products offered by Mapon
  • collecting and analyzing various amounts of data
  • efficiently addressing problems in a proactive or reactive manner, depending on the situation.

We expect from you:

  • outstanding proficiency in Finnish and English languages, both spoken and written, Latvian language skills are preferable 
  • Previous work experience in customer service roles
  • willingness and demonstrated eagerness to help people
  • excellent communication and cooperation skills
  • capability to respond promptly to various situations
  • proficiency in utilizing computer systems and tools
  • competence in handling and analyzing extensive data sets
  • an interest in technology and different technical solutions would be an advantage.

We offer

  • fixed salary starting from EUR 1400 before tax, depending on experience and skills
  • various employee benefits such as paid lunch in our office, health insurance, extra days off, including your birthday, sports club membership, etc.
  • financial support for your professional development
  • the possibility to work remotely or in our cozy office, to start your working day any time before 11:00 and we have short Fridays during the summer!

    Interested? Send us your CV!
    Mapon (reg.nr. 40003800531)