English Speaking Customer Support Specialist (remotely)

Printful offers high-quality printing, warehousing and distributing services, as well as graphic design, photo/video, marketing and customer service for small and medium online businesses. 

We are on the crest of a wave, therefore we are looking for a new team member – English speaking customer support specialist!

Daily you are expected to process about 70 e-mail and chat messages, as well as phone calls, therefore we are looking for positive, optimistic people who pay attention to details and like talking to customers.

Your duties:

  • provide world-class customer support in English;
  • provide customers with prompt, accurate, kind and responsive replies;
  • reply to approximately 70 interactions (e-mails, chat messages and telephone calls) within one business day;
  • answer customer phone calls in English.

Our expectations:

  • excellent command of spoken and written English;
  • helpful, responsible and precise personality;
  • positive attitude to work.

We provide a two-week long training process in our office at 6B Ojara Vaciesa Street, Riga

    We offer:  

    • monthly salary starting from 1000 to 1200 euro gross, depending on work experience, education, and other skills;
    • gym membership;
    • health insurance policy;
    • a day off on your birthday;
    • a full time remote evening job from 16.00 - 24.00 according to the following schedule:
    1. Sunday to Thursday from 16.00 to 24.00 (Friday, Saturday - off)
    2. Tuesday to Saturday from 16.00 to 24.00 (Sunday, Monday - off)

    Please, prepare a well-considered motivation letter in English specifying your compliance with the requirements and send it to us together along with your CV!

    AS Printful Latvia (Registration No. 40203050078)

    Citas vakances