Darbs

Ieteikt
 
English Speaking Customer Support Specialist (remote, June 8)


Printful
 offers high-quality printing, warehousing and distributing services, as well as graphic design, photo/video, marketing and customer service for small and medium online businesses. 

One Customer Support team member daily processes about 70 e-mail and chat messages, as well as phone calls. 

If you are positive, detail-oriented and like helping customers - join our Customer Support team as a Customer Support Specialist! 


Your duties:

  • provide world-class customer support in English;
  • provide customers with prompt, accurate, kind and responsive replies;
  • reply to approximately 70 interactions (e-mails, chat messages and telephone calls) within one business day;
  • answer customer phone calls.

Our expectations:

  • excellent command of spoken and written English;
  • helpful, responsible and precise personality;
  • positive attitude to work.

Command of French or German will be considered an advantage.


We offer:  

  • a fully remote three-week training 
  • hourly pay rate of 7.20 EUR/gross
  • gym membership
  • health insurance policy
  • a day off on your birthday
  • remote evening job according to one of the following schedule
  1. Friday to Monday from 13.30 to 24.00 (Tuesday, Wednesday, Thursday - off)
  2. Tuesday to Saturday from 15.30 to 24.00 (Sunday, Monday - off)
  3. Sunday to Thursday from 15.30 to 24.00 (Friday, Saturday - off)

We provide a three-week-long remote training process. Starting date- June 8. 

For this position, we offer a fixed-term contract until the 15th of March 2021 with a possibility to prolong it permanently. 

Please, prepare a well-considered motivation letter in English specifying your compliance with the requirements and send it to us together along with your CV!

AS Printful Latvia (Registration No. 40203050078)



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