Darbs
Ieteikt TweetEnglish and Spanish Speaking Customer Support Specialist

Printful is a fast-growing international company in the field of ecommerce and printing. We're a team of more than 700 people—300+ in Latvia and 400+ in North America. We recently opened our second Europe office in Barcelona and moved our Riga fulfillment space to a brand new facility in Lidostas parks.
We develop code and detailed user interfaces that make us the best at what we do—printing custom products on demand. Our system, developed entirely in-house, lets us receive our customers' orders in seconds, and send their print files to any of our fulfillment facilities around the world.
We are one of the biggest Latvian companies in the USA. As part of Draugiem Group, we have 15 years' IT experience, 6 of which have included work on Printful. We've been featured in NBC, Delfi, Forbes, TechCrunch, and other tech blogs, and major ecommerce platforms like Shopify recommend us to their customers.
Printful’s growing rapidly, and our goals are ambitious, so we’re looking for an English and Spanish speaking Customer Support Specialist to join our team in our Barcelona office! In other words, a self-proclaimed multilingual language enthusiast who knows how to get through to people with their writing.
One Customer Support team member daily processes about 70 e-mail and chat messages, as well as phone calls. If you are positive, detail-oriented and like helping customers - join our Customer Support team!
Your duties:
- provide world-class customer support in English and Spanish;
- provide customers with prompt, accurate, kind and responsive replies;
- reply to approximately 70 interactions (e-mails, chat messages and telephone calls) within one business day;
- answer customer phone calls.
Our expectations:
- excellent command of spoken and written English and Spanish;
- helpful, responsible and precise personality;
- positive attitude to work.
We offer:
- a modern workspace in Barcelona
- birthday present—one-day vacation on your special day
- interesting and challenging projects
- work in a dynamic, global company
- opportunities for growth, including possible business trips to Latvia and the US
- possibilities to experiment and test new ideas
- team-building activities and guest lectures
- two-week long training process in our office
- full-time job according to one of the schedules:
Monday to Friday from 11 am to 7:30 pm (Saturday, Sunday — off)
Monday to Friday from 8 am to 4:30 pm (Saturday, Sunday — off)
If this sounds like what you were meant to do, send us your resume and cover letter!
PRINTFUL CUSTOM PRINTING, S.L.
Identification No. B67440115
Citas vakances
- DraugiemGroup Grāmatveža palīgs/-dze (prakse)
- Printful Content Marketing Specialist (English and French / German)
- Printful Content Marketing Specialist in English
- Printful Content Marketing Specialist in English/Spanish/French/Japanese or German (internship)
- Printful Customer Experience Marketing Specialist
- Printful Customer Support Specialist (C2 Level English and Japanese)
- Printful Customer Support Specialist in Japanese (remote)
- Printful Fotogrāfa asistents/-e (prakse)
- Printful Fotosesiju asistents/-e
- Printful Grafiskais/-ā dizainers/-e
- Printful Graphic Designer
- Printful IT Project Manager
- Printful IT Project Manager — Design Team
- Printful IT projektu vadītājs/-a
- Printful IT projektu vadītājs/-a dizaina komandā
- Printful Iekšējās komunikācijas projektu vadītājs/-a
- Printful Internal Communications Project Manager
- Printful Italian Speaking Content Marketing Specialist
- Printful Jaunākais/-ā datu apstrādes speciālists/-e
- Printful Junior Account Manager
- Printful Junior Data Processing Specialist
- Printful Junior Sales Development Representative
- Printful Jurists/-e / ar datu aizsardzības speciālizāciju
- Printful Klientu pieredzes mārketinga speciālists/-e
- Printful Lawyer with a Specialization in Data Protection
- Printful Marketing Project Manager
- Printful Merchandiser (Embroidery)
- Printful Merčendaizers/-e Embroidery kategorijai
- Printful Mārketinga projektu vadītājs/-a
- Printful PHP Developer (Barcelona)
- Printful PHP Developer in Barcelona, Spain
- Printful Personāla atlases speciālists/-e
- Printful Photographer's Assistant (internship)
- Printful Photoshoot Assistant
- Printful Recruitment Specialist
- Printful SEO / satura mārketinga speciālists/-e
- Printful SEO Content Marketer
- Printful Satura mārketinga speciālists/-e angļu/spāņu/franču/japāņu/vācu valodā (prakse)
- Printful Senior Accountant
- Printful Senior PHP Developer
- Printful Senior Software Tester
- Printful Software Tester
- Printful Testētājs/-a
- Printful Vecākais/-ā PHP programmētājs/-a
- Printful Vecākais/-ā grāmatvedis/-e
- Printful Vecākais/-ā testētājs/-a
- Printful Video Content Marketing Specialist
- Printful Video satura mārketinga speciālists/-e
- Printful カスタマーサポート・スペシャリスト(リモートワーク)
- Printful カスタマーサポート・スペシャリスト(リモートワーク)
- Mapon Autoelektriķis/-e
- Mapon Finanšu direktors/-e
- Mapon PHP programmētājs/-a