Ieteikt TweetEnglish and Spanish speaking customer support specialist
Printful is one of the largest Latvian companies in the USA aiming to provide a full range of services to anyone who wants to launch their global e-commerce business. Printful offers high-quality printing, warehousing and distributing services, as well as graphic design, photo/video, marketing and customer service for small and medium online businesses. We are on the crest of a wave, therefore we are looking for a new team member – English and Spanish speaking customer support specialist!
You are expected to process about 70 e-mail and chat messages, phone calls within one business day, therefore we are looking for a positive, optimistic employee who focuses on details and who likes talking to customers while dealing with their problems.
- to provide world class customer support in English and Spanish;
- to provide customers with prompt, accurate, kind and responsive replies;
- to reply approximately to 70 interactions (e-mails, chat messages and telephone calls) within one business day;
- to answer customer phone calls in English and Spanish.
- a job in an international company / a workplace in Latvia;
- Draugiem Group employee benefits (health insurance, sports club subscription, team building activities)
- 2 week paid training process in our cosy office;
- a competitive salary (aprox. 1000 EUR/gross);
- a full time remote work from Tuesday to Saturday from 16:00-24:00 (Sunday, Monday – holidays).
You are expected to be:
- accurate and fast;
- positive and optimistic;
- having excellent knowledge of English and Spanish (e-mail, chat, phone);
- outgoing and brave;
- ready to answer phone calls in English and Spanish.
Please prepare a well-considered motivation letter in English specifying your compliance with the requirements and send it to us together with your CV!
AS Printful Latvia (Reg. No. LV40203050078)
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